FAQ
Answers to the questions we get asked most.
After completing checkout, you'll receive a confirmation email with direct download links. All purchases are also available anytime from My Account → Downloads.
We accept Visa, Mastercard, American Express, PayPal and Apple Pay through an encrypted, PCI-compliant checkout.
Yes. Most templates, ebooks and toolkits include free lifetime updates — redownload the latest version anytime from your account.
Licensing varies by product. Each product page lists whether it includes a personal-use or commercial-use license — see our License Agreement page for full terms.
Because our products are delivered instantly as digital files, all sales are final except where a file is defective or undeliverable. Full details are on our Refund Policy page.
First check your spam folder. If it's not there, log into My Account to access your downloads directly, or contact support and we'll resend it.
Standard licenses are for single-user use. If you need a team or extended license, contact us — we offer multi-seat pricing for most products.
Yes, we regularly run bundle promotions. Check the homepage banner or subscribe to our newsletter to be notified of new bundles.